Return & Refund Policy

Last updated: July 9, 2026

30-Day Returns

We accept returns on eligible items within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging with all accessories included.

How to Start a Return

1. Email official@trendandbrands.com with your order number and reason for return.
2. We'll reply within 1–2 business days with return instructions and the return address.
3. Ship the item back. We recommend using a tracked shipping method.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable unless the return is due to our error or a defective item.

Defective or Wrong Items

If you received a defective, damaged, or incorrect item, contact us within 7 days of delivery with photos. We'll cover return shipping and send a replacement or issue a full refund.

Non-Returnable Items

For hygiene reasons, in-ear earbuds that have been opened and used may not be eligible for return unless defective. Items marked final sale are not returnable.

Exchanges

The fastest way to exchange is to return the original item and place a new order once your return is accepted.

Contact

Trend&Brand LLC, Wyoming, USA
Email: official@trendandbrands.com
Phone/WhatsApp: +1 307 310 6551