Free USA shipping on selected orders · Secure checkout · 30-day return windowDetails →

Return / Refund Request

30-day hassle-free returns · Free prepaid return shipping label

Order Information

Order Number *

Found in your confirmation email

Email Address *

Product Name (optional)

📦 Item arrived damaged

Broken, cracked, or physically damaged upon arrival

🔄 Wrong item received

Received a different product than what I ordered

⚡ Item not working

Product is defective or stops functioning

💭 Changed my mind

No longer need the product (must be unopened)

⏰ Arrived too late

Item arrived after I needed it

📝 Not as described

Product differs significantly from the description

🧩 Missing accessories/parts

Item is missing components from the package

Description (optional)

I prefer: *

💰 Full Refund🔄 Exchange🎁 Store Credit

For damaged or wrong items, please take photos of the packaging and product. Our team may request these via email.

✅30-day return window from delivery date

📦Free prepaid return shipping label via email

💳Refund to original payment in 3–5 business days

🔄Exchanges shipped immediately upon receipt

🛡️12-month manufacturer warranty on all products

Submit this form

Takes 2 minutes

Get return label

Within 24 hours by email

Drop off package

At any USPS / UPS location

Get your refund

3–5 business days after we receive it

Need help? Email us at official@trendandbrands.shop and reference your order number.